Customer service: product returns

Your after-sales service available by email

Are you having trouble with the material you received? Our customer service is happy to help you!

From Monday to Friday and from 9h to 13h and from 14h to 16h our After Sales experts Vanessa and Jason answers all your questions and advises you in case of problems. You can reach Vanessa by e-mail at [email protected] or by phone at +41 22 518 76 29

To return products, go to the "After-sales service/Returns" tab in your account or click below to make your request quickly to Customer Services.

PLEASE NOTE: You must be logged in to access this tab.

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